bigmoose coffee co is a non-profit coffee shop in the heart of cardiff

where it all began

after we lost my dad’s best friend, moose, to cancer in 2007 it made us aware of mortality in a way that we hadn’t experienced before. from that day my dad vowed to live every day to the fullest. we dreamed of keeping moose’s name alive and so after 2 years of volunteering with the homeless community of cardiff, we took the leap to open a coffee shop that would be a complete non-profit.

the journey

we opened our doors in march 2018 and it was a full family effort to get the shop ready. my mum ran the kitchen and designed the menu, dad welcomed people and chatted to all of our new guests and together we built a wonderful team.

our food is all made fresh to order, we offer a diverse menu meaning there is something for everyone and we support local wherever we can.

we also transform our space into an event space in the evening as well as providing catering to offices, parties and events all over cardiff.

we are using our business as a force for good.

the bigmoose way

bigmoose coffee co is a coffee shop with a heart.

we do a lot of work to help our team with their mental health including providing free therapy as well as having an open door policy so we are always available to chat and support. bigmoose has also developed into a mental health charity so all profits from the coffee shop are reinvested back into our charitable work.

we pay our team the real living wage or more and value every single one of them. we invest in them all, encouraging them to go on training to develop their skills and always supporting them in their personal lives and passion projects.

we have got a team of kind, compassionate, wonderful humans who care about one another and our guests. as you enter our shop you will feel this warmth from every team member, their big smiles will be there to greet you whether you’re in a group or riding solo, we would love to welcome you.

we once got sent a message from a guest that said:

“thank you for being a safe place to go when the world gets too much”