last updated: 24/05/2018
bigmoose is a non profit organisation based in cardiff, wales.
if you would like to get in touch about anything in this policy or about your personal information then please contact us.
jeff smith, founder
1. information we collect
2. what we don’t do with your personal information
3. how do we keep your personal information secure?
5. your rights
information we collect
we collect a variety of information in order to deliver our services.
we have summarised below the main reasons and types of data that we collect.
what information do we collect when you use our services and why?
○ we collect your name and email address to sign up to our bigmoose blog, for any merchandise bought we also collect your address
○ we use this information to send you our blog or to contact you about your purchase.
○ we hold this information because you have given us consent.
what we don’t do with your personal information
● we do not share any data with any third parties (ever!)
how do we keep your personal information secure?
we follow industry best practice to ensure that your data is secure and cannot fall into the wrong hands.
we also follow industry standards on information security management. this means we don’t just secure your data technologically but we make sure that everyone who works for us and the processes they follow are continually monitored to ensure there are no vulnerabilities.
in the unlikely event of a breach of our security we will inform the relevant regulatory body within 48 hours and, if your personal information were involved in the breach, we would also inform you.
where we hold your personal information you can request access to it by emailing us directly as well as the ability to edit, revoke consents, query our use of, port, restrict our use of, be forgotten or just ask questions about how we use it.
we do not hold personal data any longer than we need to, the duration will depend on your relationship with us.
we are open and transparent about our use of data so if you are unclear about how we use data or think we could improve how we deal with personal information, let us know!
bigmoose coffee co
4-5 frederick street